We do our best to ensure all items listed are available.
Ordered items that are unavailable will be refunded.
All items are new and unopened in their original packaging, unless otherwise stated.
Images of the product are stock photos, unless otherwise stated.
Product may go out of stock once purchased.
Packaging may contain minor creases, scratches, multiple-languages or other superficial imperfections.
Packages are shipped within North America by Canada Post, UPS, or USPS.
Packages shipped beyond North America are sent USPS, Ascendia, or Canada Post.
Ascendia is available for the following countries: Denmark, Finland, Germany, Ireland, Japan, Norway, Singapore, South Korea, Sweden, United Kingdom.
Our shipping charges are determined by dimensional weight, location, and handling fees.
Orders are processed within 3-5 business days from payment, not including Mondays.
Delivery time is estimated at 3-10 business days, which is dependent on the shipping carrier.
A tracking number will be supplied once your order has shipped.
We will combine multiple orders submitted separately at our discretion.
All shipments will be marked with the full purchase price and be indicated as Merchandise.
International buyers are responsible for the customs fees or taxes of their country.
To purchase items from the webstore at a Planet X location, please submit a Store Transfer Request
Insurance is included.
All prices are in U.S. Funds.
Orders from Ontario, British Columbia, Nova Scotia, New Brunswick, and Newfoundland are subject to HST
Orders from Quebec, Alberta, Saskatchewan, Manitoba, Prince Edward Island, Yukon, Northwest Territories, and Nunavut are subject to GST.
Prices and Sales are subject to change without notice.
Online payments available through Paypal.
Please ensure your PayPal account has a confirmed address and is verified.
To pay by Money Order please send an email to firstname.lastname@example.org with the items you wish to purchase and your shipping address.
We will respond with an invoice and instructions for mailing the Money Order.
When paying by Money Order we guarantee the item's price and availability for 10 business days from the date the invoice is sent.
A refund or exchange will be given to damaged items.
Non Mint packaging is not considered a damaged product.
The refund will be for the damaged item amount plus any applicable taxes.
The shipping charges are not refundable.
Items must be returned before the exchange piece is sent out.
Return claims must be submitted within 3 days from the date the order was delivered.
We only accept returns within 30 days from date of purchase.
We will not accept a return on an open packaged item.
Returned items which we deem have superficial imperfections will receive a refund only.
Planet X is not responsible for any item's paint job, sculpting, and/or superficial imperfections in the packaging.
If the order received is incorrect then we will correct the situation. Please contact us for further instructions.
Planet X/eplanetx.net will not sell, share, or rent your information to others in anyway.
Planet X/eplanetx.net requires the following information to process an order: Name, Street Address, City, State/Province, Zip/Postal Code, Telephone Number, and eMail address. This information is used to fill out UPS/Canada Post Shipping Forms, and to contact you with information regarding your order.
Planet X/eplanetx.net does not keep email addresses unless you have requested us to contact you about pre-orders, or future availability of a product.
eplanetx.net is an Aabaco Small Business Store and thus Aabaco collects the following information from you: Web Browser Cookies and IP Addresses. Cookies need to be enabled on your web browser, because Aabaco store system uses them to track and process your order. IP addresses are not linked to personally identifiable information.
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS SITE. BY USING THIS SITE, YOU AGREE TO THESE TERMS AND CONDITIONS.
APPLICABLE LAWS: Planet X owns and operates eplanetx.com and eplanetx.net. By using these sites both you and Planet X agree that the statutes and laws of the Province of Ontario, without giving effect to any choice or conflicts of law, will apply to all matters relating to use of these sites.
COPYRIGHT and TRADEMARKS: The material on these sites are copyright and/or trademark protected. You may not reproduce, copy or redistribute the design or layout of these sites or individual design elements on these sites. These sites also contain trademarks of other companies. Those trademarks are the property of their respective owners. You may not use Planet X, eplanetx.net, or eplanetx.com logos without the express written permission of Planet X. Reproduction, copying or redistribution for commercial purposes of any materials or design elements from this site is strictly prohibited without the express written permission of Planet X. If you use any logo appearing on this site, you are responsible for its use. You agree to indemnify, defend and hold harmless Planet X, its affiliates, successors and assigns and the directors, officers, employees, consultants and agents of each of them with respect to any claim, demand, loss, cause of action, debt or liability, including reasonable attorney fees resulting from your use of any logo. As a convenience to its users, this site provides hypertext links to other Internet sites and addresses. These external sites and addresses contain information created, published, maintained or otherwise posted by other entities.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY: Planet X and its suppliers provide the products sold, and all content, material, information or postings found on eplanetx.com and eplanetx.net, on an "as is" basis, except for manufacturers' standard warranties. Planet X, its affiliates and related companies, and each of their respective directors, officers, employees, consultants and agents, and its suppliers expressly disclaim any and all representations, warranties and conditions, express and implied, including, without limitation, any and all representations and warranties of title and non-infringement, and all implied warranties and conditions of merchantable quality, fitness for any particular purpose, suitability for any particular purpose, and any representations, warranties or conditions arising from any course of dealing or usage of trade, with respect to eplanetx.com and eplanetx.net. Neither Planet X nor its affiliates and related companies, and each of their respective directors, officers, employees, consultants and agents nor any of its suppliers makes any representations or warranties as to the accuracy, timeliness, reliability, truthfulness or completeness of the content contained in or accessed through eplanetx.com and eplanetx.net, including, but not limited to, the contents of any content, information, material, or posting found on eplanetx.com and eplanetx.net, any products and/or services provided through Planet X or any links to other sites made available on eplanetx.com and eplanetx.net or the content contained on such site(s), or as to the continuous or error free use and operation of the internet or eplanetx.com and eplanetx.net. Neither Planet X nor its affiliates and related companies, and each of their respective directors, officers, employees, consultants or agents makes any representations or warranties that eplanetx.com and eplanetx.net or access to and use of eplanetx.com and eplanetx.net will be uninterrupted, error free, or free from defects, viruses or other harmful components. You expressly agree that use of eplanetx.com and eplanetx.net is at your sole risk. Under no circumstances, including, but not limited to, negligence, gross negligence, negligent misrepresentation and fundamental breach shall Planet X or its affiliates and related companies, and each of their respective directors, officers, employees, consultants and agents be liable for any direct, indirect, incidental, special or consequential damages or any loss that result from the failure or delay in the delivery of, or the use of, or the inability to use, any products and/or services purchased by you, and any content, information, material, or postings on eplanetx.com and eplanetx.net, directly or indirectly, or the transmission of confidential or sensitive information over the internet. These limitations apply regardless of whether the party liable or allegedly liable was advised, had other reason to know, or in fact knew of the possibility of such damages. You specifically acknowledge and agree that neither Planet X nor its affiliates and related companies, nor each of their respective directors, officers, employees, consultants and agents shall be liable for any defamatory, offensive or illegal conduct of any user, including you.
Please send all questions or problems to email@example.com
Please allow 48hrs for a response.